General terms and conditions
1. Scope
These Terms and Conditions apply to the rental of the vacation home for lodging purposes, as well as to all other services provided by the landlord to the guest.
2. Booking and Contract Formation
The rental agreement is concluded as soon as the guest books the vacation home and the landlord confirms the booking via email or through the respective booking portal. By making the booking, the guest accepts these Terms and Conditions. If the deposit specified in Section 6 is not paid, the landlord is entitled to withdraw from the agreement.
3.
Prices and the Climate Resilience Levy
Climate Resilience Tax:
The Greek climate resilience tax (formerly the overnight stay tax), which has been required by law since 2024, must be paid on the day of arrival and is remitted by the property owner to the Greek tax authorities.
Utilities:
Costs for water, electricity, internet, a mid-stay cleaning for rental periods of 8 days or longer, and the final cleaning are included in the price. An additional cleaning, if requested, costs 100.00 euros.
4.
Minimum Age and Occupancy
Age Requirement:
The minimum age for the person making the reservation and all traveling guests (except for children accompanied by their legal guardians) is 20 years. The property owner reserves the right to request photo identification upon arrival.
Number of Guests:
The vacation home may be occupied by no more than the number of guests specified in the booking confirmation.
5.
Arrival and Departure (Check-in / Check-out)
Check-in:
Check-in is available starting at 3:00 p.m. Please let us know your estimated arrival time well in advance (especially if your flight arrives late).
Check-out:
On the day of departure, you must vacate the vacation home by 10:00 a.m. at the latest to allow for cleaning for the next guests.
6.
Payment Terms
Deposit:
A deposit equal to 50% of the total price is due upon receipt of the booking confirmation. The deposit must be paid within 3 business days of receiving the booking confirmation. If payment is not made by the due date, the landlord is entitled to cancel the contract and rent the accommodation to another party.
Balance:
The remaining balance must be paid in cash on site no later than upon arrival, or, by arrangement, must be received in the landlord’s account no later than 30 days before arrival.
Security Deposit:
No flat-rate security deposit is required.
7.
Cancellation by the Guest
Cancellations must be made in writing via email. The following flat-rate cancellation fees apply:
Up to 90 days before arrival:
No charge. Any payments already made will be refunded in full.
89 to 60 days before arrival:
The landlord will retain 50% of the total price.
59 days or less before arrival:
No refund; the full rental price remains due.
Note:
We recommend purchasing travel cancellation insurance.
8. Care of the Rental Property and Liability
Duty of Care:
The guest shall treat the premises and furnishings with the utmost care.
Prohibitions:
Smoking inside the house and bringing pets are not permitted.
Liability:
The guest is fully liable for any damage culpably caused by him or his traveling companions (rental property, furnishings, outdoor facilities/pool). The landlord is liable for the loss, theft, or damage to the guest’s personal belongings, luggage, valuables, or vehicles only to the extent required by law.
Damage Report:
Any damage must be reported immediately. Repair costs will be billed to the guest immediately.
Keys:
If keys are lost, the guest is liable for the cost of replacing the locks.
Utilities:
The landlord is not liable for short-term outages of public utilities (water, electricity, internet) that are beyond his control. Use of the pool is at your own risk. Parents or guardians are responsible for supervising children at all times. The landlord is not liable for accidents, injuries, or damage resulting from improper use of the pool.
9. Force Majeure
If the rental cannot take place due to events of force majeure (e.g., natural disasters, wildfires, government orders, war, strikes, or similar unforeseeable events), neither the landlord nor the guest shall be liable for any resulting damages. In such cases, payments already made will be refunded, provided that no legal or regulatory requirements preclude this.
10. Applicable Law
Swiss law applies, unless otherwise required by mandatory consumer protection laws.
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